Adversity gave Howard Schultz a purpose. What is yours?

In 1999, I saw one of my early clients, a woman named Helen. She was right on time for her first appointment, which was remarkable because she told me that, just before, she had been late getting out of a meeting, rushed over in her car, got a flat tire on the way, rolled into the closest service station, dashed in to drop off her keys, dashed back out, jumped on a bus heading in the right direction, and ran the last couple of blocks.

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